Month: March 2013

As March Madness tips off today, I take a closer look at Michigan State University men’s head basketball coach Tom Izzo, who I’ve had the pleasure of working with for years. Coach Izzo has been the head coach at MSU since 1995. In that time, he has taken the Spartans to 16 straight NCAA Tournaments, […]

The role of client-facing team members is an important one.  More often than not, they are the first point of contact with a customer or potential customer.  While they are not technically “sales people,” in essence they are.  They are a critical part of how we, as a company or organization, tell our story. Examples […]