Game Changers with Molly Fletcher is our podcast designed to help you maximize your influence and unleash your potential. Each episode, we take you behind the scenes with peak performers to learn what makes them tick and discover how you can apply their lessons to your life. Join Molly each week to hear from her special guests— top athletes and coaches, transformative CEOs, brilliant thought leaders, and entrepreneurs and trailblazers from around the world. Subscribe now on iTunes or Google Play.

Recent Episodes

Jenn Lim

Episode 32- Jenn Lim on Delivering Happiness at Work

Jenn Lim is on a mission to change the way people think about work. She is the CEO and Chief Happiness Officer of Delivering Happiness, a company that she and Zappos CEO Tony Hsieh co-created to inspire passion and purpose in workplaces for a happier world. On this episode, Jenn talks about the science behind happiness, the four components that drive happiness at work, and the reasons why happiness really is good for business.

Follow Jenn: Twitter | Facebook | Instagram | Website

“What would we do with our lives if money didn’t matter?”

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Show Notes

  • The definition of happiness (1:39)
  • The happiness ROI- why happiness at work matters (3:56)
  • The importance of employee lifetime value (ELTV) (6:02)
  • The happiness framework—a sense of control, a sense of progress, a sense of connectedness (10:36)
  • Getting alignment on values, behaviors and purpose (14:43)
  • Defining vision and meaning at work (16:00)
  • How a down time in Jenn’s life led her to stumble upon positive psychology (17:40)
  • What will we do with our lives if money didn’t matter? (20:02)
  • The happiness heartbeat exercise (22:00)
  • Case Study: the government of Dubai (24:35)
  • Case Study: Northwell Health’s culture of care (26:25)
  • Advice for when you are unhappy at work (29:10)
  • Jenn’s favorite resources (33:02)

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Daniel Pink- WHEN

Episode 31- Daniel Pink on The Science of Perfect Timing

Timing is everything. So why don’t we pay more attention to the “when” decisions in our lives? New York Times bestselling author Daniel Pink shares the research and surprising takeaways from his new book, When: The Scientific Secrets of Perfect Timing.

  • When is the best time to hold a meeting?
  • Should I take a break?
  • When should I go to the gym?
  • Is now the best time to start a new project?

Dan answers all these questions and more, revealing how we can systematically make better, smarter decisions about our time.

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“We think timing is an art; timing is a science.”

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Show Notes

  • What’s the big idea? (1:50)
  • What do we know about timing? The surprising research behind timing. (2:54)
  • How taking breaks actually increases productivity (4:01)
  • The stages of the day: peak, trough, recovery (7:21)
  • When is the best time to work out? (8:44)
  • The fresh start effect—when we should start certain types of behavior change (12:30)
  • How knowing your chronotype (lark, owl, third bird) will help you determine when you should do things (15:40)
  • How to determine your chronotype (17:04)
  • How to do the right work at the right time in a 9 to 5 environment (24:00)
  • Is breakfast really the most important meal of the day? (25:17)
  • Why you should take a lunch break (25:49)
  • Advice for improving your productivity based on your chronotype (28:23)
  • The best time to schedule meetings (30:55)
  • The relationship between energy levels and timing (32:58)
  • Dan’s approach to the writing process (34:32)

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Chris Barez Brown

Episode 30- Chris Baréz-Brown on Unleashing Your Creative Potential

Wake up! Did you know that more than 80% of our waking time is spent on autopilot? Creativity and innovation guru Chris Baréz-Brown is here to help you break free from this trap. He’s helped brands like Nike, Coca-Cola and Sony unleash their creative potential, and now he’s bringing his magic to us with his new book, WAKE UP! On this episode, Chris will inspire you to escape autopilot and embrace a more conscious, creative and joyful life.

Follow Chris: Twitter | Facebook | Instagram | Website

“Focus on what counts and not what shouts loudest.”

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Show Notes

  • How leaders and organizations can foster creativity (2:30)
  • His creative awakening (4:08)
  • The connection between consciousness and creativity (5:16)
  • What is autopilot? (8:37)
  • The negative effects of autopilot (11:03)
  • The negative and positive impact of habits (11:58)
  • The Notice What You Notice exercise (13:33)
  • Viewing the world through the eyes of a child (16:24)
  • Doing is addictive (17:50)
  • Saying yes to the things that you would ordinarily say no to (19:53)
  • Re-evaluating your relationship with technology and eliminating digital distractions (25:09)
  • Building in white space to your schedule (30:06)
  • Your one big thing (32:48)
  • The balance between thinking and feeling (39:17)

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Ginger Hardage, Southwest Airlines

Episode 29- Ginger Hardage on How Southwest Airlines Built A Legendary Company Culture

As former SVP of Culture & Communications for Southwest Airlines, Ginger Hardage spent 25 years championing the values at the heart of Southwest’s legendary culture. Her new brand, Unstoppable Cultures, is on a mission to help organizations create and sustain cultures of enduring greatness. On this episode, Ginger shares the core values behind “The Southwest Way,” and breaks down how you can build a healthy, strong culture in your own organization.

Follow Ginger: Twitter | Instagram | Website

“Make sure your purpose feels like an old pair of shoes.”  

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Show Notes

  • The core values at the heart of Southwest Airlines
  • Why culture matters and how to empower employees to take ownership (4:05)
  • How Southwest Airlines recruits, hires and retains talent (6:02)
  • Hire tough so you can manage easy (8:52)
  • Threading company values throughout the employee experience (10:40)
  • “The Southwest Way” in action and the value of storytelling (13:40)
  • Southwest CEO Gary Kelly has a unique approach to connecting with employees (16:15)
  • Advice on how to change your company’s culture (20:14)
  • Ginger’s favorite books on company culture (24:25)
  • The biggest culture killers that create a toxic workplace culture (25:27)
  • The mission behind her new brand, Unstoppable Cultures (29:28)

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Best of 2017

Episode 28- The Best of 2017

This special edition of Game Changers with Molly Fletcher  features clips and advice from some of our favorite episodes in 2017. Hear from guests like Hall of Fame coaches Geno Auriemma and Tom Izzo, pastor and leadership expert Andy Stanley, bestselling authors Dr. Henry Cloud and Suzy Welch, athletes Chipper Jones and Billy Horschel and more!

Show Notes

  • UConn women’s basketball coach Geno Auriemma: when it’s going great, it’s time for a change.
  • Michigan State men’s basketball coach Tom Izzo: the characteristics of great teams
  • Leadership expert and pastor Andy Stanley: the 3 mistakes leaders make
  • FOCUS Brands COO & President Kat Cole: learning from feedback
  • Vocal coach to the stars “Mama Jan” Smith: delivering tough feedback
  • Bestselling author Suzy Welch: the 10-10-10 rule for making tough decisions
  • Best selling author and psychologist Dr. Henry Cloud: the 4 corners of connection
  • Baseball Hall of Famer Chipper Jones: how to deal with failure
  • PGA TOUR golfer Billy Horschel: the visualization technique Tiger Woods taught him
  • Drop the Ball author Tiffany Dufu: the myth of doing it all

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Rorke Denver

Episode 27- Rorke Denver on Leadership Lessons from a Navy SEAL

Commander Rorke Denver has run every phase of training for the U.S. Navy SEALs and has led special-forces missions all over the world, including the Middle East, Africa and Latin America. The author of the New York Times bestseller Damn Few: Making The Modern SEAL Warrior, Rorke applies Navy SEAL principles to everyday leadership to help individuals and teams perform at their highest levels. On this episode, Rorke takes us behind the scenes of SEAL training and explains what we can learn from the SEALs about leadership, resiliency and teamwork.

Follow Rorke: Twitter | Facebook | Instagram | Website

“Adjust the plan and win the day.”

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Show Notes

  • The book that inspired Rorke Denver to join the Navy SEALS (2:02)
  • The difference between those who make it through SEALS training and those who don’t (5:06)
  • The mindset and never quit mentality of a Navy SEAL (8:33)
  • Applying SEAL traits—problem solving, creativity, adaptability– to business (14:45)
  • Growth happens through discomfort (16:24)
  • The importance of resiliency (19:53)
  • “You are never out of the fight” (27:22)
  • The importance of finding balance (29:31)
  • The Hammers and The Huggers (37:13)
  • You reduce to the level of your training (41:03)
  • Calm is contagious (43:33)
  • Rorke’s book recommendations (45:38)

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Sam Walker, The Captain Class

Episode 26- Sam Walker on the 7 Characteristics of Great Leaders

What makes great teams great? That’s the question Wall Street Journal deputy editor Sam Walker answers in his new book, The Captain Class: The Hidden Force That Creates the World’s Greatest Teams. His answer surprised everyone, including himself. The secret to winning isn’t talent, coaching, strategy, or money. It is the presence of a singular leader—those who make up Walker’s captain class. But these leaders aren’t the charismatic superstars you might expect. So who are they? On this episode, Sam breaks down the seven characteristics of great leaders and challenges our assumptions of what real leadership looks like.

Follow Sam: Twitter | Facebook | Website

“We’ve forgotten what great leaders really do and what they are really like.”

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Show Notes

  • The question that inspired Sam’s book, The Captain Class (1:49)
  • The methodology he used to determine the world’s greatest teams (3:58)
  • The one thing that elite teams have in common (7:30)
  • The seven characteristics of great leaders (9:35)
  • Reevaluating how we select leaders in the business world (13:15)
  • The importance of emotional dexterity (18:05)
  • How to show appreciation (20:28)
  • The Steve Jobs management style example (22:55)
  • The key to enduring success (25:14)
  • Tim Duncan’s leadership style and the idea of “carrying water” (27:51)
  • The glue guy who holds the Golden State Warriors together (29:33)
  • The relationship between Gregg Popovich and Tim Duncan (30:26)
  • How coaches and leaders can identify the right captain (33:01)
  • How task conflict can be healthy inside of a team environment (41:29)
  • The biggest misperception people have about leadership (46:14)

 

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Dawn Staley

Episode 25- Dawn Staley on Building A Championship Culture

Named one of the World’s 50 Greatest Leaders by Fortune, Dawn Staley is writing the playbook for success… in basketball and beyond. A self-proclaimed “odds beater,” she discovered her love of the game as a kid growing up in the projects of North Philadelphia. From there, the Hall of Famer has found success at every level as a player and coach. As the women’s basketball coach at the University of South Carolina, Dawn led the program to its first national championship in 2017 and was recently named the coach of the USA Basketball Women’s National Team. On this episode, Dawn shares what it took to build a winning culture at South Carolina, the key ingredients of championship teams, and how to develop young leaders.

Follow Dawn: Twitter | Instagram | Website

“It’s incredible to wake up and know you’re going to make an impact in someone’s life.”

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Show Notes

  • How she discovered her purpose in coaching (2:45)
  • Embracing the challenge of building the South Carolina basketball program (6:19)
  • Her approach to recruiting talent (10:10)
  • The grassroots approach to building a fan base (13:37)
  • The ingredients of a championship team (15:59)
  • Developing young leaders to leave a legacy of leadership (18:24)
  • Tips for maintaining confidence during slumps (20:37)
  • The importance of transparent communication and honest feedback (22:20)
  • The best advice she has received (24:27)
  • Her advice to parents involved with youth sports (26:45)
  • What the sport of basketball means to her (31:28)
  • Inspiring others by sharing her story (33:30)
  • Making community involvement part of the program (37:00)

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Jan Smith

Episode 24- “Mama Jan” Smith on Helping Others Find Their Voice

Where do music’s biggest stars turn when they need a vocal tune up? Mama Jan. Jan Smith is a Grammy-nominated producer and vocal coach to the stars—working with chart-topping artists like Usher, Justin Beiber, The Band Perry, Rob Thomas, Drake, Sugarland, Ciara, and Collective Soul. In all, over 4,000 vocalists, musicians and producers have turned to Mama Jan and Jan Smith Studios for her tough love training and musical expertise. On this episode, Mama Jan shares her insight on talent development, the value of coaching, and how to deliver tough feedback.

Follow Mama Jan: Twitter | Facebook | Instagram | Website

“I don’t believe in accidents; I think God just had different designs on my life.”

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Show Notes

  • How she became a vocal coach to the stars (2:16)
  • How her background in psychology helps her in her career (5:43)
  • The best way to deliver tough feedback (7:17)
  • How to establish trust with an artist (8:53)
  • Working with Justin Bieber as he embarked on his first tour (10:20)
  • The value of coaching (14:26)
  • Helping Usher navigate his career (16:38)
  • How she decides who to work with (18:57)
  • The credibility factor (19:53)
  • The work she is most proud of (21:14)
  • The biggest challenge in the industry right now (28:30)
  • Learning from her own mistakes to use as a teaching tool (30:31)

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Donald Miller, StoryBrand

Episode 23- Donald Miller on How to Use Story to Clarify Your Brand’s Message

Did you know that the average consumer has to hear something 8 times before actually processing the information? StoryBrand CEO Donald Miller helps companies clarify their message and cut through the sea of noise through his proven formula. His simple framework will transform the way you talk about who you are, what you do, and what you offer your customers. On this episode, Don shares insights from his new book Building A StoryBrand, breaking down the 7 elements of storytelling and explaining how you can use each one to effectively communicate your message.

Follow Donald: Twitter | Facebook | Instagram | Website

“Clarity is the new creativity.”

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Show Notes

  • What is StoryBrand? (2:12)
  • How to cut through the clutter (3:58)
  • Clarity is the new creativity (4:37)
  • Why your brand needs to “own a problem.” (4:58)
  • Breaking down 7 elements of the Storybrand framework (9:04)
  • Define what your customer wants and spell it out (12:09)
  • Define your customer’s problem in simple language (14:03)
  • Position yourself as the guide. Never play the hero. (14:38)
  • Create a plan for your customer. (17:27)
  • Clearly call your customer to action. (18:38)
  • Spell out the negative consequences of not doing business with you (19:30)
  • Give people a vision for what their life can look like if they do business with you. (20:37)
  • How do you know you have the right message? (22:17)
  • Examples of brands that use the story framework effectively (26:15)
  • Does your brand pass the “grunt” test for websites? (29:13)

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