If you want your customers to listen to you, listen to this. New York Times best-selling author and StoryBrand CEO Donald Miller, explains why clarity is the new creativity. At StoryBrand, they believe that if you can communicate really clearly on why you’ll make customers lives better — and do so in under five seconds — then … Continued
Whether I am walking the dog, sitting in car pool line or waiting for a plane to take off, I grab nuggets from podcasts all day. Here are my top 8 leadership podcasts that I have in my library that I thought you might enjoy, too. Boss Files with Poppy Harlow: Conversations about business, leadership and innovation– Imagine you … Continued
Receiving negative feedback can be tough, but there is a right way to respond. So often our gut reaction to criticism is to get defensive and immediately discredit the source and the feedback itself. And it’s in those moments that we instead need to trade defensiveness for curiosity.We can’t have a productive conversation with someone if … Continued
Commander Rorke Denver has run every phase of training for the U.S. Navy SEALs and has led special-forces missions all over the world, including the Middle East, Africa and Latin America. In this two minute clip from when he joined me as a guest on my podcast, he explains how to apply some of the Navy … Continued
The top business leaders are fueled by curiosity, and one way they satisfy this curiosity is through reading. Summer is a great time to catch up on reading, whether you’re relaxing at the beach, passing time on an airplane, or taking advantage of a slower pace while your colleagues are on vacation. The written word- … Continued
Want to empower employees and improve your company culture? Former SVP of Culture & Communications for Southwest Airlines, Ginger Hardage spent 25 years championing the values at the heart of Southwest’s legendary culture. She was a guest on my podcast recently and, in this clip, she explains why it’s so important to hire tough so … Continued
Have difficulty making tough decisions? Maybe Suzy Welch’s 10-10-10 rule could help. She explained how the 10-10-10 filter works and the inspirational (and comical) story behind it when she was a guest on my podcast. In this 60 second clip, she breaks down what 10-10-10 stands for and how it can impact your life immediately: 10 … Continued
Communicator, author and pastor Andy Stanley recently joined me on Game Changers to talk about the characteristics of leaders worth following and the mistakes that even good leaders can sometimes make. In this four minute excerpt from our conversation, he discusses the three biggest mistakes leaders make: Confuse responsibility and competency Make too many decisions … Continued
For nearly two decades as an agent, I negotiated deals in the high-stakes, big-ego world of professional sports. After negotiating more than $500 million in contracts for my clients, I observed traits of some of the best – and worst – negotiators. I learned the common mistakes to avoid when negotiating, and what it takes to get even the … Continued
InStyle magazine asked me to share a few negotiating tips for women. After almost two decades as a sports agent, I know there is a distinct difference in negotiating for others and negotiating for ourselves. Women are darn good at negotiating for others (i.e. for our kids, our employees), but it is imperative we ask … Continued
