Ginger Hardage on Why to Hire Tough so You Can Manage Easy

Want to empower employees and improve your company culture? Former SVP of Culture & Communications for Southwest Airlines, Ginger Hardage spent 25 years championing the values at the heart of Southwest’s legendary culture. She was a guest on my podcast recently and, in this clip, she explains why it’s so important to hire tough so you can manage easy.

To hear more about the core values behind “The Southwest Way,” listen to the full episode here.