When the client’s name popped up on my ringing phone, so did the dread inside me. Normally I love all my clients, but every once in a while one simply wore me out with their needs and issues. “Oh no,” I thought. This one exhausted me, and I knew I had to do something about […]
If your employee has a side hustle—something they do away from work that makes money—a leader can worry. Is that team member really committed to the work and paycheck? Does that mean they have one foot out the door? The struggle is real because more people are working multiple jobs. Federal data shows a 5 […]
One of the biggest leadership challenges is ego. Do you surround yourself with people who let you slide or hold you accountable? Everyone needs accountability, especially the gifted leaders who think they don’t. Leaders need a healthy ego. Recently I dove into the book, “Ego is the Enemy,” by Ryan Holiday and got a ton […]
In business, you’re losing ground if you are simply executing transactions and not cultivating relationships. You have to be about more than the sale, service or product. You have to be about the relationships that will determine your success. So what’s the difference between being transactional and being relational? Here are the behaviors associated with […]
Summer is the season when we tend to slow down and maybe even coast a bit. It’s vacation time and your mind can easily drift to the beach. Those looming projects and deadlines can seem less important. Summer can be the season of procrastinating and letting time slip by almost unnoticed. It can become easy […]
It’s no secret that some of the most enduring, captivating presentations are made on the TED platform. So if you need to get your point across in a presentation, and make your audience care, you need to study what makes millions of people watch TED’s most compelling talks. I read a fascinating book that breaks […]
When we talk about fearlessness, the main obstacle is the fear of failure. If we can get over our fear of failure, I believe anything is possible. And you can get over your fear of failure by building a game plan for resilience! Here are seven ways that work. 1. Chase percentages, not perfection. People […]
The top business leaders are fueled by curiosity. They are lifelong learners who use curiosity to build confidence—their own, and their team’s. These people become stronger leaders by consistently feeding their curiosity. Curiosity is one of the main traits “that drive people who seem to cut through the clutter and wind up with more opportunities […]
Now that you’ve landed your internship, you don’t have much time to get the most out of it. You need to establish a great attitude, work ethic and curiosity—especially if you want to extend this opportunity into a full-time job. Here are my best tips for crushing your internship. This advice comes from my years […]
Great leaders rarely begin that way. And becoming one isn’t about magic or luck. In my decades of working with sports and business leaders, I have seen how you can move toward great leadership by avoiding these 5 common mistakes—especially if you’re new at this. 1. Have all the answers. When Arthur Blank bought the […]
