Teams don’t need managers. They need coaches. And a great coach is more likely to increase capacity and inspire the team’s peak performance than a manager is.
This compelling trend is explored in my new podcast (coming soon) with guest Verne Harnish, founder and CEO of Gazelles, a global executive education and coaching company.
I’m excited to give you a sneak peek about our conversation, because Verne’s wisdom makes so much sense. In my long career representing elite pro athletes and coaches, I saw how the best coaches created a way for their teams to achieve peak performance.
Coaching is also a key tool for entrepreneurs seeking to build on start-up success. “Scaling Up: How a Few Companies Make It… and Why the Rest Don’t.”
What’s different about a coach’s mindset? Here are just a few takeaways from our podcast.
- A coach provides consistent feedback in the moment. Business is moving faster than ever, and timely encouragement or guidance can be the game changer that boosts your team to its goal. If you wait to schedule feedback, you may miss the chance to make a difference.
- A coach supports a single key goal for each team member. Not five things, Verne says. A manageable, focused goal is more likely to produce results.
- A coach gathers the team in a regular huddle. Dominant companies like Apple and Facebook use regular meetings to drive progress and create accountability. Even John D. Rockefeller did this. Showing up builds trusts, and by huddling, a coach helps a team say goodbye to the Lone Ranger model of getting things done.
- A coach anchors daily work against the bigger goals. Verne points out how great coaches keep everyone aligned and focused on weekly, quarterly and yearly goals.
- A coach can reach more team members more effectively. Verne sees companies benefiting from a ratio of one coach to 20 to 25 team members, which is three times the manager-to-employee ratio in traditional org charts. The success of a system like this depends on hiring exceptionally motivated employees who align with company values, with a history of proven results and foundational skills.
- Even a CEO needs a coach. Google’s Eric Schmitt and many other CEOs have coaches. “No one ever reaches peak performance without a coach,” Verne says. “You need a guru to help you achieve what you think you can achieve.”
Your Game Changer Takeaway
By adopting a coach’s mindset, a manager can achieve more effective leadership in the moment and the long run. As companies scale up, they need leaner, more efficient teams. Through coaching, you will help each team member tap their potential and move forward together to peak performance.
Molly Fletcher helps inspire and equip game changers to dream, live and grow fearlessly. A keynote speaker and author, Molly draws on her decades of experiences working with elite athletes and coaches as a sports agent, and applies them to the business world. Her new book, Fearless At Work, is now available for pre-order. Sign up here to receive our monthly newsletter.