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Episode 32- Jenn Lim on Delivering Happiness at Work

Jenn Lim is on a mission to change the way people think about work. She is the CEO and Chief Happiness Officer of Delivering Happiness,…

Episode 32- Jenn Lim on Delivering Happiness at Work

Jenn Lim is on a mission to change the way people think about work. She is the CEO and Chief Happiness Officer of Delivering Happiness,…

Jenn Lim is on a mission to change the way people think about work. She is the CEO and Chief Happiness Officer of Delivering Happiness, a company that she and Zappos CEO Tony Hsieh co-created to inspire passion and purpose in workplaces for a happier world. On this episode, Jenn talks about the science behind happiness, the four components that drive happiness at work, and the reasons why happiness really is good for business.

Follow Jenn: Twitter | Facebook | Instagram | Website

Show Notes

  • The definition of happiness (1:39)
  • The happiness ROI- why happiness at work matters (3:56)
  • The importance of employee lifetime value (ELTV) (6:02)
  • The happiness framework—a sense of control, a sense of progress, a sense of connectedness (10:36)
  • Getting alignment on values, behaviors and purpose (14:43)
  • Defining vision and meaning at work (16:00)
  • How a down time in Jenn’s life led her to stumble upon positive psychology (17:40)
  • What will we do with our lives if money didn’t matter? (20:02)
  • The happiness heartbeat exercise (22:00)
  • Case Study: the government of Dubai (24:35)
  • Case Study: Northwell Health’s culture of care (26:25)
  • Advice for when you are unhappy at work (29:10)
  • Jenn’s favorite resources (33:02)

Resources / People Mentioned

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