Game Changers with Molly Fletcher is our podcast designed to help you maximize your influence and unleash your potential. Each episode, we take you behind the scenes with peak performers to learn what makes them tick and discover how you can apply their lessons to your life. Join Molly each week to hear from her special guests— top athletes and coaches, transformative CEOs, brilliant thought leaders, and entrepreneurs and trailblazers from around the world. Subscribe now on iTunes or Google Play.

Episode 71- Kim Scott on How To Be a Better Boss with Radical Candor

Kim Scott

Every leader has to know how to get, give and encourage feedback at work. Former Google and Apple executive Kim Scott’s book, Radical Candor: Be a Kick Ass Boss Without Losing Your Humanityis a New York Times bestseller and inspired a management revolution. Radical candor is a simple idea: to be a good boss, you have to care personally and challenge directly. On this episode, we talk about how to create a culture of feedback, build a great team, and get results. This simple framework will guide every conversation you have and help you build better relationships.

Follow Kim: Twitter | Facebook | Instagram | Website

Show Notes

  • Radical Candor = Care Personally + Challenge Directly (1:46)
  • The three responsibilities of a boss: create a culture of feedback; build a great team; get results (2:58)
  • The difference between caring personally and getting personal (3:43)
  • The four quadrants: radical candor, obnoxious aggression, manipulative insincerity, and ruinous empathy (6:53)
  • The difference between the culture at Google and Apple (11:00)
  • The guidance Sheryl Sandberg gave Kim that illustrates radical candor (15:30)
  • The four steps to solicit feedback (27:01)
  • How to handle feedback that you disagree with (33:12)
  • Why the best feedback is usually impromptu and immediate (34:46)
  • How leaders can create trust in moments of guidance (37:55)
  • The difference between rockstar and superstar mode and why we undervalue rockstars (40:06)
  • The difference between talent management and growth management and the problem with labeling people as low or high potential (42:05)
  • Tips to start implementing radical candor (47:50)


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