Episode 32- Jenn Lim on Delivering Happiness at Work

Show Notes

• The definition of happiness (1:39)
• The happiness ROI- why happiness at work matters (3:56)
• The importance of employee lifetime value (ELTV) (6:02)
• The happiness framework—a sense of control, a sense of progress, a sense of connectedness (10:36)
• Getting alignment on values, behaviors and purpose (14:43)
• Defining vision and meaning at work (16:00)
• How a down time in Jenn’s life led her to stumble upon positive psychology (17:40)
• What will we do with our lives if money didn’t matter? (20:02)
• The happiness heartbeat exercise (22:00)
• Case Study: the government of Dubai (24:35)
• Case Study: Northwell Health’s culture of care (26:25)
• Advice for when you are unhappy at work (29:10)
• Jenn’s favorite resources (33:02)

Resources / People Mentioned

• Delivering Happiness
• Delivering Happiness: A Path to Profits, Passion, and Purpose (book)
• Zappos core values
• Tony Hsieh
• Flow psychology (Mihály Csíkszentmihályi)
• The happiness heartbeat exercise
• UAE appoints minister of happiness
• Book Recommendations from Delivering Happiness
• Scary Close: Dropping the Act and Finding True Intimacy by Donald Miller (book)
• Not That Kind Of Girl by Lena Dunham (book)
• Elon Musk: What will the future look like? (TED Talk)

Recommended For You

Did you enjoy this episode? Then listen to:

• Ginger Hardage on How Southwest Airlines Built a Legendary Culture
• Donald Miller on How to Use Story to Clarify Your Brand’s Message
• Steve Koonin on Creating An Innovative Culture

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