Episode 32- Jenn Lim on Delivering Happiness at Work

Jenn Lim is on a mission to change the way people think about work. She is the CEO and Chief Happiness Officer of Delivering Happiness,…

Episode 32- Jenn Lim on Delivering Happiness at Work

Jenn Lim is on a mission to change the way people think about work. She is the CEO and Chief Happiness Officer of Delivering Happiness,…

Jenn Lim is on a mission to change the way people think about work. She is the CEO and Chief Happiness Officer of Delivering Happiness, a company that she and Zappos CEO Tony Hsieh co-created to inspire passion and purpose in workplaces for a happier world. On this episode, Jenn talks about the science behind happiness, the four components that drive happiness at work, and the reasons why happiness really is good for business.

Follow Jenn: Twitter | Facebook | Instagram | Website

“What would we do with our lives if money didn’t matter?”

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Show Notes

The definition of happiness (1:39)
The happiness ROI- why happiness at work matters (3:56)
The importance of employee lifetime value (ELTV) (6:02)
The happiness framework—a sense of control, a sense of progress, a sense of connectedness (10:36)
Getting alignment on values, behaviors and purpose (14:43)
Defining vision and meaning at work (16:00)
How a down time in Jenn’s life led her to stumble upon positive psychology (17:40)
What will we do with our lives if money didn’t matter? (20:02)
The happiness heartbeat exercise (22:00)
Case Study: the government of Dubai (24:35)
Case Study: Northwell Health’s culture of care (26:25)
Advice for when you are unhappy at work (29:10)
Jenn’s favorite resources (33:02)

Resources / People Mentioned

Delivering Happiness
Delivering Happiness: A Path to Profits, Passion, and Purpose (book)
Zappos core values
Tony Hsieh
Flow psychology (Mihály Csíkszentmihályi)
The happiness heartbeat exercise
UAE appoints minister of happiness
Book Recommendations from Delivering Happiness
Scary Close: Dropping the Act and Finding True Intimacy by Donald Miller (book)
Not That Kind Of Girl by Lena Dunham (book)
Elon Musk: What will the future look like? (TED Talk)

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