Celeste Headlee’s TED Talk “10 ways to have a better conversation” has been viewed more than 17 million times. She’s an award-winning journalist and the author of We Need To Talk – How To Have Conversations That Matter. On this episode, Celeste shares the simple communication tools she’s learned through her research and job as a public radio host interviewing hundreds of guests. Her smart strategies are a guide to have more effective, more meaningful conversations at work and in our personal lives.
Follow Celeste: Twitter | Facebook | Instagram | Website
Show Notes
- What inspired her TED talk, “Ten Ways to Have Better Conversations”(1:43)
- How fear is preventing us from meaningful conversation (3:15)
- What’s wrong with the most common advice about communication (5:15)
- What makes a good conversation (6:56)
- The only four times email is an effective business tool (7:41)
- The $73B price of poor communication in the business world (11:26)
- Are smart phones and technology at fault? (13:09)
- Setting limits on your relationship with technology (15:52)
- Tips for how to have better conversations (18:37)
- The Sesame Street model for conversation (20:18)
- The communication hacks that aren’t effective (21:18)
- The consequences of multi-tasking (23:11)
- The power of the pause in conversation (27:02)
- Her new book project (32:02)
- The harmful effect the mere presence of a cell phone has on human connection (35:39)
Resources / People Mentioned
- We Need To Talk: How to Have Conversations That Matter by Celeste Headlee
- TED Talk: 10 ways to have a better conversation (Celeste Headlee)
- NPR
- Georgia Public Broadcasting
- The Liking Gap
- Ralph Nichols
- Salman Rushdie (author)
- Andy Puddicombe
- Michelle Obama
- Flavia de Luce (author)
- Mindwise by Nicholas Epley
- Headspace
- K. Rowling (author)
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- Donald Miller on How to Use Story to Clarify Your Brand’s Message
- Patrick Lencioni on The 5 Dysfunctions of a Team
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