For many of us, saying no in an important relationship—or any relationship—is hard. How can you say no and remain open (and supportive) to the person or people...

“Let us never negotiate out of fear. But let us never fear to negotiate.” – John F. Kennedy If you are reading this, you probably want to get...

When the client’s name popped up on my ringing phone, so did the dread inside me. Normally I love all my clients, but every once in a while...

If your employee has a side hustle—something they do away from work that makes money—a leader can worry. Is that team member really committed to the work and...

In business, you’re losing ground if you are simply executing transactions and not cultivating relationships. You have to be about more than the sale, service or product. You...

Summer is the season when we tend to slow down and maybe even coast a bit. It’s vacation time and your mind can easily drift to the beach....