What’s the number one reason sales people lose the deal? They are too focused on the deal! When you’re in sales, the top priority is ABC – always...
Whenever I deliver a keynote, I always like to tell a story or two about a mistake that I made. Why? Because as I reflect on the pivotal...
Recently I addressed a group of emerging leaders at a major company, and the management rightfully expected an amazing return on investing in professional development for them. These...
For many of us, saying no in an important relationship—or any relationship—is hard. How can you say no and remain open (and supportive) to the person or people...
“Let us never negotiate out of fear. But let us never fear to negotiate.” – John F. Kennedy If you are reading this, you probably want to get...
When the client’s name popped up on my ringing phone, so did the dread inside me. Normally I love all my clients, but every once in a while...
