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Molly’s top-rated podcast will help you reimagine how you live, lead and work. Each episode showcases game-changing athletes, coaches, entrepreneurs and thought leaders.
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Episode 71- Kim Scott on How To Be a Better Boss with Radical Candor

Kim Scott

Every leader has to know how to get, give and encourage feedback at work. Former Google and Apple executive Kim Scott’s book, Radical Candor: Be a Kick Ass Boss Without Losing Your Humanity, is a New York Times bestseller and inspired a management revolution. Radical candor is a simple idea: to be a good boss, you have to care personally and challenge directly. On this episode, we talk about how to create a culture of feedback, build a great team, and get results. This simple framework will guide every conversation you have and help you build better relationships.

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“Great leaders know how to show they care personally at the same time that they challenge directly.”

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Show Notes

  • Radical Candor = Care Personally + Challenge Directly (1:46)
  • The three responsibilities of a boss: create a culture of feedback; build a great team; get results (2:58)
  • The difference between caring personally and getting personal (3:43)
  • The four quadrants: radical candor, obnoxious aggression, manipulative insincerity, and ruinous empathy (6:53)
  • The difference between the culture at Google and Apple (11:00)
  • The guidance Sheryl Sandberg gave Kim that illustrates radical candor (15:30)
  • The four steps to solicit feedback (27:01)
  • How to handle feedback that you disagree with (33:12)
  • Why the best feedback is usually impromptu and immediate (34:46)
  • How leaders can create trust in moments of guidance (37:55)
  • The difference between rockstar and superstar mode and why we undervalue rockstars (40:06)
  • The difference between talent management and growth management and the problem with labeling people as low or high potential (42:05)
  • Tips to start implementing radical candor (47:50)

 

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