Game Changers with Molly Fletcher is our podcast designed to help you maximize your influence and unleash your potential. Each episode, we take you behind the scenes with peak performers to learn what makes them tick and discover how you can apply their lessons to your life. Join Molly each week to hear from her special guests— top athletes and coaches, transformative CEOs, brilliant thought leaders, and entrepreneurs and trailblazers from around the world. Subscribe now on iTunes or Google Play.

Recent Episodes


Juliet Funt

An overflowing email inbox. Pointless meetings. An endless to-do list. Does this describe your life at work? It’s time to shift your mindset from busyness to thoughtfulness by embracing whitespace. Juliet Funt is the CEO of WhiteSpace at Work, a training and consulting firm that helps organizations, their leaders and employees reclaim their creativity, productivity and engagement. On this episode, she talks about the big difference between activity and productivity, the four thieves of productivity, and the huge cost of our culture of busyness at work.

If you enjoy this episode and want to experience The WhiteSpace Digital Learning System for yourself, our listeners get 20% off by using the code MFGCP (offer expires December 31, 2018).

Follow Juliet: Twitter | Website

Show Notes

  • Get 20% off the WhiteSpace Digital Learning System by using the code MFGCP (offer expires December 31, 2018).
  • What is whitespace? Whitespace in corporate culture is a strategic pause taken between activities. (1:40)
  • Shifting the mindset inside of organizational cultures to embrace whitespace (2:42)
  • Understanding the cost of overload and busy work (5:10)
  • The four thieves of productivity: drive (overdrive), excellence (perfectionism), information (information overload), activity (frenzied) (8:25)
  • Turning the perfectionism switch off/on (11:13)
  • The difference between whitespace and meditation / mindfulness (16:29)
  • Two sides of whitespace: recuperative and constructive whitespace (17:14)
  • How whitespace correlates with energy management (19:43)
  • Implementing whitespace inside of an organization’s culture (22:01)
  • These are the things you control that you should focus on to create more whitespace: email, cell phone, to-do list, impulses, communications, boundaries (25:47)
  • The 50-50 rule: half of everything that bugs you at work is 50% your fault until you’ve asked for what you want (27:45)
  • Advice for how not to lose your time to unproductive meetings (28:43)
  • “Shouldn’t be here” (SBH): building awareness about what meetings you should / shouldn’t be part of (31:29)
  • Three ideas to get your company to care about whitespace (34:05)
  • Get free access to your team’s WhiteSpace digital course (39:16)

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Shannon Miles, BELAY

The nature of work is shifting. More people do their job virtually or remotely than ever before, the gig economy is booming, and more companies are using freelance and contract workers. Shannon Miles is the co-founder of BELAY Solutions, a virtual staffing solutions company that is ranked #1 on Entrepreneur’s Top Company Culture list in the small company category. She’s also the author of The Third Option which explores how you can live and work on your own terms without sacrificing career or family. On this episode, we talk about the shift towards a virtual workplace, practical tools for teams working remotely, and advice for leaders who want to create a more flexible work environment for their employees.

If you enjoy this episode and are interested in experiencing Belay’s services yourself, you can get 50% off the start up fees or one time implementation fee by visiting belaysolutions.com/mollyfletcher.

Follow Shannon: Twitter | Facebook | Instagram | Website

Show Notes

  • What is the third option? (1:51)
  • How Shannon and her husband Bryan started their company BELAY Solutions (6:04)
  • The shift towards working remotely (9:30)
  • How to structure working remotely (11:05)
  • How to build a culture when people work remotely (13:09)
  • Resources and tools to support a healthy virtual culture (14:48)
  • (17:35)
  • Her advice to leaders who have employees that more flexibility to work from home (18:56)
  • Characteristics of people who thrive working well from home (22:06)
  • The value behind assigning responsibility instead of tasks (24:37)
  • How to know if working from home is right for you (26:10)
  • How to negotiate for more flexibility at work (29:06)
  • What Shannon sees as the future of work (30:42)
  • More than half (59%) of hiring managers today are using freelance and contract workers, up 24% from 2017, and predict that number will increase by 168% in the next decade. – Fast Company
  • With the advancement of communication tools and apps, the remote work industry continues to grow. In 2016, U.S. employees worked an average of 3.13 hours remotely per day, an increase from the 2.64 hour average 10 years ago. – Simple Texting
  • More people do their job virtually or remotely and at various times of the day rather than between 8 a.m. and 5 p.m., and teams have fewer face-to-face interactions, communicating increasingly through email, instant messaging and conference calls. Gallup found that from 2012 to 2016, the number of employees working remotely rose by four percentage points, from 39% to 43%, and employees working remotely spent more time doing so. – Gallup

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Daniel Coyle

Why do some groups add up to be greater than the sum of their parts while others end up to be less? In his new book, The Culture CodeNew York Times bestselling author Daniel Coyle goes inside some of the world’s most successful organizations to examine how great cultures are built and sustained. On this episode, we talk about the three skills that generate collaborative cultures and learn how leaders can use these tools to build strong cultures inside their own organizations.

Follow Daniel: Twitter |  Facebook | Website

Show Notes

  • The inspiration behind The Talent Code and The Culture Code (1:34)
  • Secrets to high performance from the San Antonio Spurs (3:52)
  • Here’s how to give magical feedback (6:32)
  • Lessons in building culture from the Navy SEALS (7:51)
  • The value of After Action Reviews (10:41)
  • How the vulnerability loop drives collaboration and trust (12:52)
  • Tips for building cohesion by boosting safety (16:22)
  • Tips for building trust by getting vulnerability (26:30)
  • Tips for defining purpose by sharing stories (31:25)
  • How teams with strong culture recruit and retain talent differently (37:02)
  • The problem with hiring for cultural fit (38:53)

 

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Herm Edwards

What can the game of football teach us about life and leadership? Everything. Arizona State University football coach Herm Edwards has experienced every facet of the game as a player, ESPN analyst, and coach. Herm has an incredible way of wrapping up decades of leadership lessons from the football world and applying them to our own lives. On this episode, we talk about the difference between people who are interested and those who are committed, what it means to lead with integrity, and why success is sometimes harder to handle than failure. This one is a playbook for leaders in any field.

Follow Herm: Twitter

Show Notes

  • On leadership (1:28)
  • His advice to new leaders on how to communicate a vision (3:18)
  • Embracing change (4:39)
  • The difference between rules and expectations (5:28)
  • The difference between interested and committed (7:52)
  • People don’t want to be treated the same; they want to be treated fairly (9:45)
  • Know your personnel- how John Lynch went from linebacker to safety (11:45)
  • Herm’s approach to recruiting (13:43)
  • Do they love football or do they love what football provides them? (16:48)
  • Integrity is everything (17:37)
  • The influence his dad had on his life (21:21)
  • The keys to executing at a high level (27:18)
  • Which is harder to handle— success or failure? (28:39)
  • The power of relationships (31:12)

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Bob Goff

Bob Goff is the New York Times best-selling author of Love Does. After practicing law for 25 years, Bob gave up his law firm to focus on writing, speaking, and his humanitarian work. He’s the Honorary Counsel to Uganda and the founder of Love Does, a nonprofit organization that works to provide educational opportunities in post conflict zones throughout the world. On this episode, we talk about his new book, Everybody, Alwaysand what it means to love without limits, live without fear, and dream big.

Follow Bob: Twitter | Facebook | Instagram | Website

Show Notes

  • The inspiration behind Bob’s new book, Everybody Always (1:47)
  • “People don’t grow where they’re planted; they grow where they’re loved.” (6:45)
  • The most important question—Who are you? (8:58)
  • The power in loving difficult people (10:17)
  • How to develop a positive mindset by inviting conversations (18:23)
  • Why he left his career as a lawyer to pursue writing and speaking (23:34)
  • The importance of who we are “becoming” (26:29)
  • How to be available while remaining present (28:25)
  • Bob’s advice for people who are afraid to go after their big dreams (31:35)
  • It’s not failure that kills us—“catch people on the bounce” (35:48)
  • Love without an agenda (36:35)

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Lara Vanderkam

What if we could feel less busy while getting more done? In her new book, Off the Clock, time management expert Laura Vanderkam says: it’s possible! Her TED Talk, How to Gain Control of Your Free Timehas been viewed more than 5 million times and she’s been featured in The New York Times, Fast Company, and Fortune. On this episode, Laura shares the seven principles that will help you get more done without feeling overwhelmed. Start your clocks, these next 30 minutes will have you re-thinking how you spend your time.

Follow Laura: Twitter | Facebook | Instagram | Website

Show Notes

  • The idea behind Laura’s new book, Off The Clock: Feel Less Busy While Getting More Done (1:26)
  • How time tracking can help you make better decisions (3:53)
  • Why “busy” isn’t a badge (4:39)
  • How to be more mindful of your time (6:06)
  • The importance of “time freedom” (8:04)
  • Why you should think about time in the span of one week (168 hours) (9:19)
  • The seven secrets of people who feel less busy while getting more done (11:50)
  • Why you should track your time for a week (16:14)
  • The connection between time and energy (17:24)
  • Her thoughts on time blocking as a time management strategy (18:30)
  • How she plans her own time (19:55)
  • How to track your time (23:28)
  • Outcomes from time tracking (24:30)

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Dan Heath

Moments have the power to awaken us, elevate us, and change us, yet many of the defining moments in our lives are the result of accident or luck. In his new book, The Power of Moments, Dan Heath teaches us how we can create more magical moments in our lives. On this episode, we talk about how unlocking the power of moments can transform everything—from customer service to employee experience to our families. Moments matter, and we have the power to create them.

Follow Dan: Website

Show Notes

  • His process for writing (1:55)
  • The idea behind Dan’s book, The Power of Moments (2:56)
  • How the Magic Castle Hotel figured out the power of moments (4:09)
  • The power of smaller moments (9:36)
  • Four ingredients of powerful positive moments: elevation, insight, pride, connection (13:20)
  • Improving the employee experience through creating moments (15:40)
  • The story of Joshy the Giraffe’s “vacation” at The Ritz-Carlton (19:38)
  • How to flip pit moments into peak moments (22:44)
  • Purpose is more important than passion (26:38)
  • How leaders can create moments that instill purpose (29:06)

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Dabo Swinney, Clemson Footballl

With his infectious energy and unbridled enthusiasm, Clemson football coach Dabo Swinney has everyone taking notice of the Tigers. Under his leadership, Clemson won the national championship in 2016 and has appeared in the College Football Playoffs three consecutive years. On this episode, Dabo shares his inside-out approach to leadership, the defining moments in his own journey, and how he’s built a team culture rooted in love, discipline and service.

Follow Dabo: Twitter | Website

Show Notes

  • Dabo’s leadership philosophy (1:15)
  • Core philosophy: “Serve their heart, not their talent.” (2:10)
  • Inside-out leadership approach (3:20)
  • The power of how you live between moments (5:23)
  • A defining moment in Dabo’s life (6:50)
  • Walking on the football team at Alabama (10:55)
  • Enjoying the daily journey and having a “windshield mentality” (12:46)
  • Prepare for your opportunity (13:58)
  • “Bloom where you’re planted.” (16:27)
  • Taking over the Clemson football program as interim head coach in 2008 (19:41)
  • How Dabo builds great relationships with his players (25:47)
  • “Water the bamboo.” (30:57)
  • Being disciplined about the little things: “Do common things in an uncommon way.” (33:12)
  • “Bring your own guts- BYOG.” (35:55)
  • From falling short in 2015 to becoming national champions in 2016 (39:35)
  • The game winning drive in the 2016 national championship to win the game with one second on the clock (43:22)
  • Failure doesn’t have to define you; failure develops you (45:19)
  • Dabo’s approach to goal setting (47:52)
  • Finding your authentic leadership style (50:20)

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Patty McCord, Netflix

As the chief talent officer of Netflix, Patty McCord helped create the company’s famous “culture deck”—a 124-page document that went viral and has been shared over 20 million times. Sheryl Sandberg called it “the most important document to ever come out of the Valley.” In her new book, Powerful: Building a Culture of Freedom and Responsibility, Patty teaches how to build high-performance cultures. Great teams are not created with incentives, procedures, and perks, she says. The best thing leaders can do is get rid of the cumbersome systems for managing people. On this episode, we talk about the biggest mistakes HR leaders make, the truth about what motivates employees, and how to practice radical honesty in the workplace.

Follow Patty: Twitter | Website

Show Notes

  • The big idea behind Patty’s book Powerful: Building a Culture of Freedom and Responsibility (1:45)
  • The defining moment at Netflix that changed the way Patty viewed traditional HR (2:41)
  • How leadership changes when you strip away processes and structure (6:45)
  • The difference between a strategy and a plan (7:44)
  • The story behind how Netflix’s culture deck went viral (9:06)
  • How the Netflix culture deck changed the way Netflix hires talent (10:39)
  • Why turnover isn’t a problem and the decision to make Netflix a company that was great to be from (12:52)
  • Why Patty hates the terms “empowerment” and “engagement” (14:21)
  • The problem with anonymous employee feedback surveys (16:30)
  • What organizations get wrong when it comes to motivating employees (18:41)
  • Re-thinking annual performance reviews (20:49)
  • Why meetings are an effective forum for providing feedback (23:11)
  • Incorporating 360 feedback sessions and the start-stop-continue exercise (24:25)
  • Patty’s advice on how to approach hiring talent (28:21)
  • The one question HR leaders should always ask (32:36)
  • What keeps companies from adapting and evolving (36:20)
  • Build a sports team, not a family (48:18) 

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Patrick Lencioni

Passionate about creating great teams, Patrick Lencioni helps leaders and organizations improve teamwork, clarity and engagement. The founder and president of The Table Group, Patrick is the author of 11 books which have sold over 5 million copies. His work has been featured in Harvard Business Review, Fortune and Inc., and the Wall Street Journal called him “one of the most in demand speakers in America.” On this episode, Patrick talks about the five dysfunctions that inhibit teams from reaching their potential. Learn how to build trust, embrace healthy conflict, commit to a goal, hold each other accountable, and get results.

Follow Patrick: Twitter | Website

Show Notes

  • Dysfunction #1: The absence of vulnerability-based trust (2:15)
  • Two simple exercises that can change trust dynamics on a team (3:00)
  • An example of how the personal histories exercise can help build trust (4:18)
  • Dysfunction #2: The fear of conflict (7:00)
  • Tactics to have tough conversations (9:08)
  • Dysfunction #3: Lack of commitment (11:37)
  • How to get different ideas on the table (14:06)
  • Dysfunction #4: Avoidance of accountability (16:22)
  • The difference between commitment and consensus (14:40)
  • How to create accountability inside of a team (18:33)
  • The team effectiveness exercise to improve accountability (19:56)
  • Dysfunction #5: Inattention to results (24:52)
  • How to create clear thematic goals (26:45)
  • Tips to have effective meetings (28:05)
  • The biggest mistake leaders make (29:27)
  • The three traits of an ideal team player: hungry, humble and smart (31:24)
  • Resources and upcoming events (34:19) 

 

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