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“Mama Jan” Smith’s Advice on the Best Way to Deliver Tough Feedback

February 27, 2019 • Uncategorized

Jan Smith“Mama Jan” Smith is a Grammy-nominated producer and vocal coach to the stars—working with chart-topping artists like Usher, Justin Beiber, The Band Perry, Rob Thomas, Drake, Sugarland, Ciara, Collective Soul, and more. She joined me as a guest on my podcast last year, and we had a great conversation. Just like when I was an agent dealing with superstar athletes, she has to deal with some pretty big egos in the music industry, and delivering tough feedback can be, well, tough. In this clip, she discusses the two best ways to deliver tough feedback.

Note: You can listen to the full episode here (or subscribe to Game Changers with Molly Fletcher) on Apple podcasts or your favorite podcast app.


The Molly Fletcher Company inspires leaders, teams and organizations to kick-start growth. A keynote speaker and author, Molly draws on her decades of experiences working as a sports agent. Her company’s Game Changer Negotiation Training workshops teach business people the framework for successful negotiating, so that you can close more deals while building stronger relationships. Sign up here to receive our weekly newsletter and subscribe to the Game Changers with Molly Fletcher podcast on iTunes.